Return and Shipping

Our return policy is for 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Any item not in its original condition, is damaged or missing items for reasons not due to our error or any item that is returned more than 30 days after delivery will not be accepted.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges (if applicable) We will only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email explaining the problem at monastirakigreekmarket@gmail.com and send your item to: 761 Pape Ave Toronto Ontario CANADA M4K3T2 Shipping To return your product, please use the shipping address below: Monastiraki Greek Market 761 Pape Ave Toronto Ontario CA M4K3T2 You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.